Solution #2: Uninstall and Re-install iTunesĪnother reason why you’re unable to connect your device to iTunes may be due to an outdated version of iTunes installed on your device. Follow the on-screen instructions to install the latest drivers for your Apple device. Just perform a clean install of Windows 10 on your PC to resolve this problem.In the next window, tap on “Search automatically for updated driver software”. In case none of the above steps helped you to fix the issue, then you might have a third-party software or driver that could be conflicting with iTunes and Apple's services. Windows will now automatically find and install the driver for you.After uninstalling the driver, go to Device Manager > right-click on Universal Serial Bus controllers and then click on Scan for hardware changes.When prompted, select " Delete the driver software for this device". Now right-click on Apple Mobile Device USB Driver and hit Uninstall.Connect your iOS device to computer and wait for some time until the device is recognised.However, if you see an "!" or "?" mark next to the driver, then just reinstall the USB drivers as follows: If not listed, just reinstall iTunes and then connect your iDevice to PC and let Windows automatically install the drivers for you. Step 6: Expand the Universal Serial Bus Controllers entry in device manager and verify if the Apple Mobile Device USB driver is listed. Step 5: Check if the correct Apple Mobile USB driver is installed: Type devmgmt.msc from Start > Run (or press Winkey + R) and then hit Enter. Finally, reboot the computer for the changes to take effect. Step 4: Once again right-click on the Apple Mobile Device service > choose Properties > click Start to run the service again. Step 3: Then locate Apple Mobile Device or Apple Mobile Device service, right-click on it > select Properties and then click Stop to stop the service. Step 2: Restart the Apple Mobile Device service as follows: Go to Start > Run or press Windows key + R and type 'services.msc' in the text field and hit Enter. If it's not found in the list, just reinstall iTunes. Step 1: Make sure that Apple Mobile Device Support is installed via Control Panel> Uninstall a program. Step 2: Just tap on the Trust button in the pop-up window and that should resolve the issue in most cases.Īpple Mobile Device Support, Service and USB Driver
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